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Privacy Policy

Protecting your information online is of the utmost importance to RedLine Trucking, Inc. (together, "RedLine Trucking," we, "us," or "our"). This privacy policy (the "Privacy Policy") explains what information we collect about you, how we will and will not use the information you entrust to us, with whom we may share such information, and what choices you have regarding our use of such information. This Privacy Policy applies to information collected through the RedLine Trucking website located at www.redlinetrucking.ca (the "Site"), any mobile applications associated with the Site or otherwise offered by RedLine Trucking (the "Mobile Applications"), all interactive features, applications, widgets, blogs, social networks, and social network "tabs," and other online or wireless offerings that post a link to this Privacy Policy, whether accessed via computer, mobile device or other technology or any associated content, material, Software or functionality contained on the Site or Mobile Applications(collectively the "Software" and, together with the Mobile Applications and the Site, the "System"). For purposes of this Privacy Policy, "RedLine Trucking" shall include RedLine Trucking, Inc. and all of its affiliates, subsidiaries, directors, officers, agents, and employees.

 

 

This Privacy Policy is incorporated into and is a part of the Site's Terms of Use (the "Terms of Use"). We encourage you to become familiar with the terms and conditions of both this Privacy Policy and the Terms of Use. By accessing and using the system, or any part thereof, you agree that you have read and understood this Privacy Policy and that in exchange for access to the system, you accept and consent to the privacy practices (and any uses and disclosures of information about you) that are described in this Privacy Policy.

 

YOUR CONSENT

By using the system (or any portion thereof), you agree that this Privacy Policy governs our collection, use, and disclosure of any information collected by us on or through the system. If you disagree to be bound by this Privacy Policy, you may not access or use the system (or any portion thereof). This Privacy Policy applies only to information collected through the system and not to any information collected offline.

 

 

INFORMATION COLLECTION AND USE

You can visit the system as often as you like without registering or submitting personal information. However, if you submit a request to us or initiate a contractual relationship with us through the system, whether as a customer, carrier, vendor, employee, or contractor, you may be asked for information that will allow us to fulfill your request, which information may include, without limitation: any information that may be used to identify an individual, including, but not limited to, a first and last name, a home, business, or other physical address, business name, a phone number, and email address, employer name, employer information (i.e., company size, industry, number of employees), and credit card information (such as credit card number, expiration date, and security code) (collectively "Personal Information"). You acknowledge that your use of certain portions of, or Software contained on, the system is conditional on your provision of such Personal Information.

 

In addition, RedLine Trucking may collect certain other information by automated means, including, but not limited to: (1) information that is sent to us automatically by your web browser when you visit the system or use the Software, such as your IP address, the identity of your internet service provider, the name and version of your operating system, the name and version of your browser, the date and time of your visit, and the pages you visit, and (2) certain other non-personal information, such as how long you stay on each page links you click on or hover over, selections you make on a Mobile Application or the Site, features you use, preferences you set, general physical location, as well as any other information collected as further described in this Privacy Policy. We also use "cookies" and other Web or mobile technologies to collect information and support certain features of the system (as described in the "Cookies and Usage Reports" section below). The information we collect from your Web browser and cookies and other Web or mobile technologies does not identify you personally. Still, in some cases, we may link it to your Personal Information.

 

In addition to the other uses mentioned or described elsewhere in this Privacy Policy or the Terms of Use, RedLine Trucking and our third-party service providers may use the information we collect for various purposes, including:

Providing specific services to you.

Providing regulatory required communications.

Opening, maintaining, and closing accounts.

Processing payments.

Marketing or promoting our services.

Performing fulfillment functions.

Engaging third-party service providers to perform transportation or logistics services.

Conducting satisfaction and other surveys.

Improving the system's content, materials, and services.

More effectively and efficiently responding to both current and future customer (or potential customer) inquiries.

Analyzing and improving the content, features, Software, Site, and Mobile Applications that we make available on the system.

We may also send you information that you request from us, promotional materials regarding RedLine Trucking's services and facilities, and any other communication for any other legitimate and lawful business purposes. Additionally, we may retain and use certain collected information to facilitate and otherwise address specific inquiries, requests, subscriptions, or business transactions and relationships with RedLine Trucking, respond to your questions or requests for information about or from RedLine Trucking, and ensure compliance with any RedLine Trucking policies and any applicable law. RedLine Trucking may also exchange collected information with other companies and organizations for fraud protection, credit risk reduction, and collection activities.

 

DISCLOSURE OF INFORMATION

In addition to the uses mentioned or described elsewhere in this Privacy Policy or terms of Use, we may catalog and add information collected via the system (including Personal Information) to our database. We may also share your information with any of our affiliates or subsidiaries to provide the system for any purpose described in this Privacy Policy or the Terms of Use or any other lawful purposes. Also, we may, from time to time, utilize several trusted business and marketing partners in delivering the content, materials, and opportunities available on or through the system. To the extent necessary for communicating with you or fulfilling your requests for such content, materials, and opportunities, we may share collected information with our affiliates or business partners. RedLine Trucking also may release specific information collected via the system connected with joint marketing efforts and strategic alliances.

 

No Personal Information submitted to us will be shared with or sold to any other company or individual for marketing purposes without prior authorization. We may provide certain of your Personal Information to our employees and trusted business counterparties but will do so solely in the course of performing services you have requested. We and our respective trusted business partners and third-party services providers may also produce reports and aggregate statistics about the visitors to the System or users of the Software, including info on the system's traffic or usage patterns, and share these statistics and reports with our affiliates, business partners, or others. Still, the information in these statistics and reports will be anonymous and will not include any information that identifies you.

 

In addition to any other rights granted in this Privacy Policy or the Terms of Use, RedLine Trucking may also disclose your Personal Information if required to do so by law or in the good-faith belief that such action is necessary to:

Conform to the edicts of the law or comply with the legal process served on RedLine Trucking.

Protect and defend the rights or property of RedLine Trucking.

Act in urgent circumstances to protect the personal safety of our employees, users of our products or services, or members of the public.

 

As RedLine Trucking grows and develops its business, it is possible that its corporate structure or organization might change or that it might merge or otherwise combine with, or that it or portions of its business might be acquired by another company. In any such transactions, customer information generally is expected to be one of the transferred business assets.

 

ONGOING COMMUNICATIONS

The system may provide you with the opportunity to elect to receive future communications about RedLine Trucking products and services. If you authorize these communications, we may contact you periodically with such information. However, if you later change your mind and would like to stop receiving such communications, please contact us at the address listed below and let us know that you would like to be removed from all further communications or click the link at the bottom of any email you receive from us and follow the instructions. Please allow us a reasonable time to satisfy your request, as some promotions may already be in process. Please note that even if you opt-out as described above, RedLine Trucking may retain your collected information (including Personal Information) for analytical purposes and other internal purposes, including an ability to reconnect you with such information if you were to, later on, opt-in to any services or functionalities provided via the system.

 

 

COOKIES AND USAGE REPORTS

By placing a small file known as a "cookie" on your computer (or another device), RedLine Trucking' and its third-party service providers' servers may passively gather information about visitors' Use of the System for several reasons, including, but not limited to, the following:

Statistics collection and analysis

System optimization

Analytics (as described below)

Market research

Maintenance of user login information

The information that our third-party service providers and we track with cookies may include, but is not necessarily limited to, the type of browser (such as Google Chrome or Internet Explorer) and Internet-connected device being used to access the System, your Internet protocol ("IP") address, your home domain or Internet service provider, your referrer URL (which is the URL for the website that you were viewing before visiting the system), how you were directed to the system, which specific pages you access on the system, how long you view each page, the time and date you access our system and the total number of visitors to the system and any portions thereof. We may also use your IP address to determine the general physical location of your computer or device and understand from what geographic areas our System visitors come to.

 

Most popular Internet browser applications will allow you to configure the browser so as not to accept cookies. However, setting your browser to reject cookies may, in certain instances, prevent you from taking full advantage of the system (or some portion thereof) and its capabilities or cause some features of the system to malfunction or more slowly.

 

The Site (and certain other portions of the system) use Google Analytics (including the Universal Analytics feature), a web analysis service provided by Google, to better understand your Use of the Site (or other portions of the system) and how we can improve the Site and the System. Google Analytics collects information such as how often users visit the Site, what pages they visit when they do so, and other websites before coming to such Site. Google Analytics collects only the IP address assigned to you when you visit the Site, rather than your name or other identifying information. We do not combine the data collected through the use of Google Analytics with your Personal Information. Although Google Analytics plants a permanent cookie on your web browser to identify you as a unique user the next time you visit a Site, the cookie cannot be used by anyone but Google. Google's ability to use and share information collected by Google Analytics about your visits to the Site or the System is restricted by the Google Analytics Terms of Use and the Google Privacy Policy. Google utilizes the data collected to track and examine the use of the system, prepare reports on its activities and share them with other Google services. Google may use the data collected on the system to contextualize and personalize its advertising network ads. To more fully understand how Google may use the data it collects on the system, please review "How Google uses data when you use our partners' sites or apps" (located here or any successor URL). If you would like additional information regarding the security and privacy practices of Google's Universal Analytics feature, please review the materials provided by Google here.

 

SECURITY

RedLine Trucking takes commercially reasonable measures to secure and protect information transmitted via or stored on the system. However, no data transmission over the internet can be guaranteed to be 100% secure. As a result, RedLine Trucking cannot ensure or warrant the security of any information transmitted to the system. You agree to immediately notify us of any breach of the system's security, this Privacy Policy, or the Terms of Use of which you become aware.

 

ACKNOWLEDGEMENT

BY ACCESSING OR USING THE SYSTEM, OR ANY PORTION THEREOF, YOU ACKNOWLEDGE THAT YOU HAVE READ, UNDERSTAND, AND CONSENT TO THE PRIVACY POLICY AND TO THE USES AND DISCLOSURES OF COLLECTED INFORMATION ABOUT YOU THAT ARE DESCRIBED IN THIS PRIVACY POLICY. YOU AGREE TO BE BOUND BY THE TERMS OF USE REFERENCED ABOVE.

This Privacy Policy was last modified on July 19, 2021.


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